Since it's my first time to purchase a big makeup set, particularly an 88 eyeshadow palette, I was kind of disappointed with what happened to my recent purchase at Romwe. I ordered the eyeshadow and was very excited to receive. I planning this purchase because I want to use this to practice on how to put on eyeshadow makeup. See this.
I chose warm colors for this set. I want to practice on creating dramatic effects so I chose the one with those brown and beige. But why is it damaged? I tried to email Romwe's customer service but they're not replying to my inquiry.
I don't really know what happened but the package was packed in several covers like bubble wrap and all. I think maybe, it wasn't packed correctly that's why 2 of the palettes were damaged. Here are the series of how was it packed.
I think the covers were very thin and they put a little bubble wrap around it. Tinipid! In the end, it damaged two shades which I think it was entirely the fault of the one who packaged it. They should have put consideration that it's a makeup and unlike the usual clothes, it should be properly sealed.
It's sad that my excitement after all turned into a slight disappointment but things like this can't be prevented because it happened already. I hope next time, they will consider suggestions on packaging properly. Until now, I emailed them twice but got no response. I ended up deciding not to exchange it anymore since it will take a lot of hassle on my part. I will just use this to practice on my goals, and that is to create eye shadow makeups. Let's see if I have the skill. LOL
Xoxo. ♥ :)
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awww, I hope the palette that I ordered from them were not damaged. How long did you wait for your order to arrive sis?
ReplyDelete20 - 30 days sis.
DeleteThat's too bad! And ang weird ng pagkasira. maybe it's the quality of the product that is in question. :-)
ReplyDeleteMaybe or maybe not. I think it's in the packaging because the bubble wrap is wrapped on the other side.
DeleteAww that's sad nga sis. I had a similar experience with another store; I received a broken product. Buti nalang it was just sent to me for review (free) so I wasn't that disappointed.
ReplyDeleteGoodluck on your goals! I'm also trying to learn how to apply make up. ;)
I purchased this with a coupon and paid a little from Paypal so it's okay lang. Also, I am using this for practicing naman.
Deleteheartbreaking =( you can repair it naman hun =) cheer up!
ReplyDeletehow can it be repaired? it's totally broken.
Delete:'c so sad nmn,. baka nmn bago ideliver yan may damage na ang product kasi kung iisipin mo bakit yun lang ang nadamage,. well cheer up, pwd pa nman magamityan db? excited about your #EOTD,.
ReplyDeleteyup, i will use it to further enhance my make-up skills.
DeleteThat's disappointing. :( Kilala pa naman ang ROMWE when it comes to that. Maybe they should be careful next time. Do they have return policy? Hope they have so that you can return that to them. Kaso time consuming nga lang. But still, at least only two got broken. Hope next time you will purchase it will be in good condition. :)
ReplyDeleteGood luck to your make up skills. I know you can. Hope you can post it. We will surely love it :)
They have a return policy but it's a hassle if I'll contest pa. They're not even answering on emails and chat.
DeleteAy they must assure that they packed their product well especially if it's fragile. Things like this is so disappointing talaga. But atleast, you can still use them right?
ReplyDeleteMommy Maye
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I can still use them but you're right, it's really disappointing. :(
Delete