My First Zalora Purchase!

I was all giddy with my Zalora order even before I purchased it and especially now that I received it when I got home from work. Honestly, I got into different troubles and problems before my first order. Let me share my experience with you.

I already knew Zalora months ago when I joined the Listerine 21-Day Challenge because they provided a reward to the challengers who finished the program. It's a P250 GC from Zalora.  I also got the chance to avail their P250 voucher when I subscribed to their newsletter after registering at their site.

So there I am, so excited to order my first item with them when suddenly I encountered so many problems on the site. I used first the GC from Listerine's challenge. I tried to checkout the coupon if it really works when suddenly it gave me an error after the submission. Then I tried the other 250-voucher and encountered the same problem. I emailed their CS team, and they gave a reply after a week saying they will check it first. They messaged me back after another week. I was already disappointed with them then because of all the hassle I encountered. Not to mention their not-so user-friendly site. I don't know, maybe it's just me or I really have something that I don't like in their site. Then they emailed me with the new code for one from my 2 discounts. Only one returned! I forgot about it and I left it in my email for a while then suddenly, I got the urge to use it again and it says that it's expired. I was so furious because there's no information about the expiration date of the code, like an exact expiration date! So there I am again, messaging their CS team 'till I was on the verge of my madness with them. I can't use any of the offers they're giving and I was about to bid goodbye to them for real. However, I still gave them another chance. 

Then last week, I made a final decision to 'really' purchase and use the code. So I think this order removed all my stress with them away. I was so in love with both of the items and the fact that I both got them in a discounted price was a steal!


I actually had an eye for two wedges before but because of what I encountered, it was out of stock when I get back to them so I got to choose different items. Good thing they still have a single stock left for each of these items. I actually took a risk because both of these are in size 36 when I am 35 1/2. Still, it fitted me just fine. :)




I guess these two babies compensated for all the negative feeling I got before. I just hope Zalora will be alert in responding to their emails. Anyway, I still give them the benefit of the doubt with their fast shipping service and wonderful items. 

Also, they sent a sample of Downy Mystique inside the box. Thanks. :)


How do you find my first haul from Zalora? I actually find their items a bit pricey but because of the discounts and coupons you can get from their partner brands, you can save a lot! Try browsing their site here.

'Till my next post. I'm just kinda busy that's why I am not updating ofter. *sigh*.. I'll find more time I promise. ♥

9 comments

  1. I've heard a lot of horror stories about Zalora. Good on you, third time seems to be a charm :P

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    1. Really? Like what kind of stories? I was actually disappointed because two pcs of wedge that I want which I can use in the office disappeared already. It's just sad that there are lot of glitches from their site or perhaps it's in their system.

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  2. Those spiky shoes qualify for dangerous weapons lol! I wouldn't want to piss you off when you're wearing that. :-)

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  3. I had a pleasant experience with Zalora. I also used a coupon code to buy a top and I encountered an error so I decided to put off my purchase the next day. Surprisingly, somebody from their staff called me minutes later and confirmed my purchase. I did not even complained. This happened when just started their services.

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    1. At least you got a good story to tell. They called you and all. As for me, none of that.

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  4. I never tried Zalora yet.. I'm not really into purchasing shoes, dresses etc online.. :(

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    1. Well, ako madalas. That's why I got so many disappointments. I hope I can practice the art of letting go with online shopping.

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  5. Sad to hear about the trouble you experienced in the past, and the delayed response you got from their CS. I am very surprised because I've had nothing but good response about them. Hope that you buy from Zalora again, hehe :)

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